Phone 214.240.4503

25 Highland Park Village, Suite 100-810
Dallas, TX 75205

DELIVERING DIFFICULT CONVERSATIONS

Strategies and Tactics to Navigate Tough Dialogues

Difficult conversations are a necessary element of every workplace. Too often, difficult conversations are avoided because people lack the understanding, and therefore confidence, to successfully navigate difficult conversations.

In this training, participants will learn a step-by-step approach to having tough conversations designed to resolve conflict, solve problems, and strengthen relationships.

Participants will learn how to …

  • Structure a difficult conversation
  • Begin a conversation without putting anyone on the defense
  • Listen for unspoken messages
  • Remain calm in conflict
  • Remain solutions-focused

This training will transform the way you approach tough dialogues and empower you with the skills to talk about what matters most in life and work.

Date and Location
Thurs., March 29, 2018
9 a.m. to 4 p.m.
6060 N. Central Expressway, Suite 500, Dallas, Texas 75206

Class Size
Limited to 30 participants

Cost: $295.00




ENGAGE A PROFESSIONAL FACILITATOR FOR DIFFICULT GROUP DIALOGUES

Group dialogues facilitated by a trained mediator can help organizations resolve difficult and / or chronic conflicts, transforming relationships and workplaces. De-escalate and resolve conflicts through a facilitated dialogue process.