Last Saturday I attended the St. Louis Blues / Dallas Stars game. It was an exciting game that had the fans of both teams on the edge of their seats. At one point during the game, a St. Louis Blues player lost control of his hockey stick, and it was projected out of the rink. Unlike a fly baseball which is typically caught only by one person, the hockey stick, given its size, was caught by several people. An intense three-person round of tug-of-war ensued.
Alternative Dispute Resolution Resources
The criminal justice system of the United States is a punitive system designed to hold individuals who have committed crimes accountable to the state. Within this system, “accountable” is synonymous with “punishment.” Because the criminal justice system is focused almost exclusively on the person who committed the crime and the punishment that person should receive, those who are most affected by the crime are alienated from the process.
Several weekends ago I headed to the airport with a friend for a much anticipated weekend getaway to Montreal. Neither of us had been to Canada, and we both were looking forward to a weekend filled with adventure. Little did we know our adventure would begin at the airport.
Humanity is at a turning point in history. Never before has so much been possible and never before has so much been at stake. Humans are more powerful and more vulnerable than at any point in history. When it comes to creating a more sustainable and peaceful future, there is an unspoken challenge that should be running through the minds of every individual: If not me, then who? If not now, then when?
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When most people think about mediation, they think “lawsuits and litigation.” And while mediation is an excellent alternative to resolving disputes that have escalated to this level, it is also a very effective approach for de-escalating conflict and preventing a dispute from reaching the legal system.
In order to maintain a productive and engaging workplace, managers should seek to resolve disputes immediately when they surface. Maintaining productive peer relationships is paramount to maintaining a productive work environment. Mediation offers a formal process in which individuals involved in a workplace conflict can express their opinions and perspectives via a solutions-oriented, collaborative process in which all parties have influence on the outcome.
If you have ever managed people or processes, you have no doubt found yourself in the middle of near constant workplace conflict. In fact, according to a study commissioned by CPP Inc. — publishers of the Myers-Briggs Assessment and the Thomas-Kilmann Conflict Mode Instrument — U.S. employees spend 2.1 hours per week involved with conflict, which amounts to approximately $359 billion in paid hours (based on an average hourly earnings of $17.95), or the equivalent of 385 million working days. For the purposes of the study, the authors defined conflict as: “any workplace disagreement that disrupts the flow of work.”