If you have done any reading or studying about the shared characteristics of highly effective leaders, you have no doubt read about emotional intelligence — a phrase coined by two psychologists and academicians, John Mayer, of the University of New Hampshire, and Peter Salovey of Yale University and made popular by Danial Goleman in his best-selling book Emotional Intelligence: Why It Can Matter More Than IQ.

Emotional intelligence is critical to effective leadership, and it is equally essential for cultivating a workplace culture of peace — a culture that fosters human security and dignity.

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