Peace in the workplace exists when individuals experience security, dignity, and a working environment that is free of fear. This criteria for peace is the same criteria necessary for fostering a working environment in which employees are highly engaged and able to experience their personal and professional potential. Creativity, collaboration, and high-level problem-solving are optimized when people feel valued, respected, and safe.
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The workplace is rife with conflict. Research shows that 85 percent of employees deal with conflict on some level while 29 percent of employees deal with conflict almost constantly. This workplace conflict comes at a hefty cost. U.S. employees spend 2.1 hours per week involved with conflict. This amounts to one full day per month spent managing conflict. And that is just the toll it takes on the corporation. The human cost is equally great. As much as 27 percent of employees have witnessed conflicts lead to personal attacks, which diminishes trust and morale in workplace relationships. And 25 percent of employees have seen conflict result in sickness or absence. Learning to communicate with honesty and empathy can have a significant impact on workplace relationships.