Increase Empathy and Honesty in the Workplace
Research shows that 85 percent of employees deal with conflict on some level and 29 percent of employees deal with conflict almost constantly. When workplace conflict is not managed effectively, it can diminish trust and morale — both of which have a direct impact on productivity and employee engagement.
How we communicate in the workplace informs how we relate and engage with colleagues and clients. Our communication approach can drive conflict and division or it can be a means for bringing people together in collaboration.
In this training, participants will learn how to communicate with honesty and empathy, so they may actively transform workplace conflict into collaboration.
Participants will learn …
- A proven communication methodology that reduces nonproductive conflict and increases understanding
- The importance of empathy in workplace communication
- Techniques for increasing one’s ability to experience and express empathy and encouraging the same in others
- Reframing tactics that de-escalate conflict and engage others in more honest communication
This training will empower participants with the communication tools to develop and maintain healthy, productive working relationships rooted in honest, empathetic communication.
This course is a pre-packaged training class that can be delivered to your organization with very little lead time. If you are looking for a training program that is tailored to your team’s unique needs, please view our corporate training services or contact us for a complimentary consultation.